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Mark Lofland
Customer Service

Mark Lofland is Vice President of Account Services and Billing at the Northern Kentucky Water District.  He is responsible for the management of customer services and billing, light field services, meter reading, meter testing, meter repair, and distribution system mainline flushing and leak detection.  He is a graduate of Northern Kentucky University and has earned Distribution System, Water Treatment, and Meter Testing licenses from the Commonwealth of Kentucky.   He is a graduate of Leadership Northern Kentucky 2008.

Mark is a member of the American Water Works Association (AWWA), has volunteered time to the Northern Kentucky Chamber of Commerce, and has been involved coaching youth sports for several years.

Mark has been with the Northern Kentucky Water District since 1982.