Security: Represents an ongoing assessment and implementation of security measures in a cost-effective manner.

New Regulations: Represents an ongoing assessment and implementation of new and future federal/state standards.

Fiscal Responsibility: Represents a comprehensive approach to long-term fiscal soundness through planning, revenue enhancement, operational efficiency and long-term rate strategy.

Customer Service: Represents the establishment of the most effective options to meet the expectations and needs of our customers.

Staff: Represents an effort to maintain a safe and desirable workplace, remaining competitive with compensation, fringe benefits, recognition and on-going training and succession planning programs, with a focus on building teamwork and inclusiveness.

Consumer Regulatory Education and Communication: Represents consumer and regulatory education and communication enabling the District to build goodwill, strong customer support and interaction with the business community.